Code of Practice

The code of practice sets out the key information concerning the services we provide to you and the key support services and company procedures which underpin them. This Code contains information about:

• How to contact us
• How we communicate with you
• Customer care

How to contact us

General enquiries

If you have any questions about this Code, any of our terms and conditions or privacy policy, or any of your rights and obligations, contact us on 0845 269 1945 .

Sales and support

If you are a potential customer and have any questions about any of our products or services, or would like to find about more about new or additional products or services, please contact us on 0845 269 1945 or  sales@cecosolutions.co.uk or using the contact form found on the contact us page.

Complaints

If you have a complaint, we need to know as quickly as possible. To avoid delay, please contact us by:

0845 269 1945

complaints@cecosolutions.co.uk

We will deal with your complaints or queries as quickly as possible.

How we communicate with you

We may contact you using both online methods such as email and offline methods such as post or telephone.

Customers can contact us as outlined above under the heading “How to contact us”.