Managed IT Services
We can take responsibility for your overall IT requirements, managing your day-to-day IT services, providing long-term advice regarding IT-related business issues.Our managed service is designed to help you reduce your total IT costs and management complexities in the ever-expanding IT environment.
We can help you :
- Reduce costs – if you decide to let us manage your IT we’ll aim to reduce your on-going IT operating costs by at least 25% and also help you reduce your recruitment costs.
- Increase reliability and availability - when we manage your IT we hold ourselves accountable for its availability. We put tight SLAs in place and provide 24/7 monitoring of your critical applications and services.
- Peace of mind - gives you greater security, higher performance and more capability for substantially less money .
- Support different platforms - We offer cross platform support and can provide support on many applications. This can help you reduce your training costs and we can provide all the support you require
Our Support contracts include :
- 365 days a year coverage for servers, networks, desktops etc
- Service level agreements to suit your requirements
- Helpdesk support – suitable to your working hours
- Remote access support
- Guaranteed response times
- Procurement advice
Our managed services is delivered by a dedicated team of engineers, providing telephone and remote support , we have a highly highly qualified team of Field Engineers who visit client sites as scheduled or as need be, depending upon the client’s need.
